Starter Modules

Our starter modules get you off to a flying start

Make the most of both worlds. Training Tracker enables you to create your own modules from scratch or to take a shortcut by adapting our customisable starter modules. Each starter module includes a set of informative training slides with relevant images followed by an assessment.


When you purchase a starter module, we will import it to your Training Tracker site for you. You can then tailor it by adding organisation-specific information, links, questions and images.

Excellent value

You pay only once for the module regardless of how many people use it. There is no recurring annual fee.

Available modules

Conflict Resolution

Conflict can never be totally avoided but being able to manage it effectively decreases stress levels, increases production and makes the workplace a more pleasant place to be.

This module covers the benefits of effective conflict resolution, the causes of conflict, and how to identify and resolve conflict.

Customer Care

Good customer care means helping customers in an efficient and friendly manner.

This module looks at dealing with customers in a professional and reassuring manner.

Display Screen Equipment

A well-thought-out workplace and the correct use of the workstation will minimise any concerns about health which might arise due to increased computer use.

This module explains what employers must do to comply with current regulations and describes how employees can adjust their workstation, seating and posture to avoid aggravating existing eye conditions and upper limb disorders such as repetitive strain injuries.

Equality and Diversity

This module explores the importance of equality, explain what is meant by protected characteristics and how to ensure that individuals or groups with protected characteristics aren't treated differently or less favourably and have the same opportunities as others.

It encourages trainees to recognise and respect diversity and value people's differences.

Fire Safety

Not only can fire be hazardous or even fatal to people, but it can also cost businesses millions of pounds in damage - sometimes causing a business to fail completely.

This module explores what to do when a fire breaks out, including how to raise the alarm, how to evacuate a building, the correct choice and use of fire-fighting equipment and how to tackle fire safely.

Food Hygiene and Food Safety Awareness

This module provides food handlers with the basics of good food-hygiene practice and general food safety procedures.

It explains types of food contamination and common food borne illnesses and how to avoid them through correct food hygiene. It looks at preventing cross contamination, and provides information about food handling, food storage, and personal hygiene. It also includes a brief description of the major food allergies and allergens.

Health and Safety

This module looks at the ways in which employees can protect themselves and others from risks to their health and safety.

It identifies hazardous substances, explores what precautions to take with equipment, when to wear personal protective equipment and reporting incidents and accidents. It provides information about the workplace environment, the provision of first aid and what welfare facilities should be in place.

Infection Control

This module explores good infection control practice. It describes the main types of healthcare-associated infections (HCAIs) and how to avoid them using infection control measures.

It covers basic hand hygiene, when to use PPE, what to do with sharps and how to handle body fluid and blood spillages.

Lone Working

This module provides examples of lone working and looks at the risks involved. It explores employers and employees responsibilities and looks at what safety measures can be used to decrease risk and the importance of reporting any incidents.

Manual Handling

One of the major causes of accidents and injuries in the workplace is poor lifting technique.

This module explores manual handling risks, such as lifting and looks at common injuries that can occur from poor manual handling. It provides guidance on safe methods of manual handling. It also covers general risk assessment guidelines.

Mental Capacity Act 2005

This module covers the principles of the mental capacity Act. It looks at acting for and making decisions on behalf of adults and how to ensure it is in their best interest. It also looks at what constitutes mental capacity, who is affected, assessment of capacity and advance decisions.

Risk Assessment

This module examines how to do a risk assessment and how to record your findings. It looks at the difference between hazards and risks and explores how to evaluate the risk and decide on control measures that need to be implemented to protect people from harm. It also shows some risk scoring systems with values such as likelihood and severity.

Safeguarding Children

Correct and effective safeguarding promotes the welfare of children and protects them from harm.

This module looks at types of abuse, how to recognise the warning signs of abuse, neglect and bullying and the potential effects on the victim. It also looks at the responsibilities of organisations and individuals and includes guidance on disclosure and reporting abuse.

Safeguarding Vulnerable Adults

The aim of this module is to provide information that will protect vulnerable adults from harm and abuse.

It defines a vulnerable adult, looks at the types of abuse that can be inflicted and explores how to recognise the warning signs of such abuse. It also asks trainees to think about who the abuser could be and why abuse is not always reported.

Sexual Harassment

Many people report having experienced sexual harassment at work.

This module looks at how to recognise sexual harassment and what to do if you are the victim, or a witness to it. It gives examples of what can be viewed as sexual harassment and looks at who can be sexually harassed and by whom. It covers where to get advice, when to get legal advice, how to complain and what to do if the problem is not resolved.

Slips, Trips and Falls

Slipping and tripping is the single most common cause of major injury in UK workplaces.

This module looks at the importance of recognising potential slip, trip and fall hazards in the workplace. It looks at the consequences of the hazards and how to prevent them. It identifies hazards due to obstructions, slippery floors, untidy work areas, poor visibility, stairs and misuse of stepladders.

UK GDPR - General Data Protection Regulation

This module covers what organisations and individuals need to do to comply with current data protection regulations and laws. It includes information about data breaches, penalties, the responsibilities of the data protection officer, consent to data collection, accountability for data protection, data protection impact assessments and the concept of personal data.

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